Shipping Policy

Shipping Policy

Order Processing

• Processing Time: Orders are processed within  business days. Orders are not processed or shipped on weekends or holidays.
• Order Confirmation: You will receive a confirmation email once your order has been placed.

Shipping costs will be calculated and displayed at checkout.

Shipping Confirmation and Order Tracking

• Confirmation Email: You will receive a shipment confirmation email once your order has shipped.
• Tracking Number: A tracking number will be provided in your shipment confirmation email. You can track your package through our carrier's website.

Shipping Restrictions

• International Shipping: Some products may be subject to additional customs fees and import duties. These charges are the responsibility of the recipient.

Delivery Issues

• Lost or Stolen Packages: We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered and you have not received it, please contact the carrier directly.
• Incorrect Address: We are not responsible for orders that are undeliverable due to incorrect or missing address information. Please verify your address before placing your order.

Damages

If you received your order damaged, please contact us immediately. Please save all packaging materials and damaged goods before filing a claim.

Contact Information

For any questions regarding shipping or to report issues, please contact our customer service team at:

• Email: Supakaykaygamer@gmail.com